Happy banking isn’t a marketing fad. It’s a new way of banking borne out of frustration at the way the banking industry operates in Australia. We want to unsettle the status quo. We want to shake things up and change the face of banking forever.

So that’s what we’re doing.
We started by commissioning research to understand the state of happiness and wealth of Australians. The survey, that questioned more than 2500 people, found more than 70% of Australians felt complacent about what to expect from their banking provider. Nearly half (48%) wanted to switch banks because of poor service.

So, we took our findings and consumer feedback and set about our happy banking revolution. No more cold, uninviting branches. No more pens on chains. Instead, we’ve made banking a personal and enjoyable experience. We’ve created light, bright stores where customers can grab a coffee, have a chat and browse and purchase a truly impressive range of innovative products.

What does that mean for our employees?
For you, as an employee, it means that work doesn’t feel like work. It means you’re surrounded by like-minded people – individuals who get a kick out of doing things differently, people who love helping customers.

It means you’re part of an exciting and dynamic environment that’s growing and diversifying all the time so you’ve got more opportunities to develop yourself and your career. It means our support, training and rewards are different and better too.

But most of all, it means you’ll actually have a career you can enjoy – rather than just another everyday job.