Careers @ BankWest

Find your happy place...

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Happiness. It's enjoying a laugh with your mates.

Customer Service Representatives – Contact Centre

You won’t be given a script and told to sit in the corner in our Contact Centre. We value your ideas and individuality too much. We want you to let your friendly personality loose, helping customers with their account queries and resolve issues. What’s more, we want to hear your ideas on how we can make happy banking even better, for both customers and your colleagues.

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What our colleagues say:

Video Transcripts available here:
About Contact Centre, A day in the life of a Customer Service Specialist - Gemma, A day in the life of a Customer Service Specialist - Lauren e

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